How It Works

You’re NEVER alone with HelpAlert

In the event of any Emergency situation such as Chest pains, breathing trouble, a Fall, or even if someone is breaking into the house, the user will be able to Call for Help at the touch of a button.

Our 24/7 Monitoring Station is already ready to address the situation and act accordingly.  Help is just the press of a button away.

Step 1

Your button is pressed or a fall is detected – The Monitoring Center Operator speaks through the speaker confirming if help is needed.

Step 2

If required, the Monitoring Center Operator then dispatches the required help to your location.

Step 3

The Operator follows your “customized order of notification” and will remain on the line until help arrives.

Step 4

The Operator will follow up with emergency responders and can relay information to your emergency contacts.

Step 1

Your button is pressed or a fall is detected – The Monitoring Center Operator speaks through the speaker confirming if help is needed.

Step 2

The Monitoring Center Operator then dispatches the required help to your location.

Step 3

The Operator follows your “customized order of notification” and will remain on the line until help arrives.

Step 4

The Operator will follow up with emergency responders and can relay information to your emergency contacts.

Example Scenario

It’s 11:30 at night. Mary is on her way to her bed, then suddenly trips on a throw rug and falls to the floor. Mary’s Knee is in a great deal of pain. Mary pushes her HelpAlert Button that she wears on her wrist. A signal is sent to the base unit, and the base unit dials our monitoring station where our operators are waiting.

From the Base unit Mary hears “Hello Mary this is April with HelpAlert, we received your signal. Are you ok?”
Mary replies “No, I tripped on the rug and I need help.”
The operator says “Ok Mary, I’ll send help”
The operator sends the local Emergency Medical Service to Mary’s home and tells the dispatcher the combination to the key lock box.
The operator calls Mary’s daughter to notify her of the dispatch.
The operator notifies Mary that Help is on the way and talks with her until help arrives.
EMS arrives, unlocks the lock box, gets the key, and enters the home without causing damage.
EMS gives Mary the assistance she needs.

The Choice Is Clear

Statistics in the elderly show, the one-year mortality rate in seniors over 60 is as high as 58% following injuries related to trips, slips, and falls.

1-855-55-ALERT

HelpAlert, LLC

Forked River, NJ
855-552-5378
info@helpalert911.com

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